Privacy Policy

PRIVACY POLICY

Alys & Jess School Photography (we, us, our) values your privacy and is committed

to protecting information that is collected. In handling your personal information, we are bound by the Privacy Act 1988 (Privacy Act) and the 13 Australian Privacy Principles in the Privacy Act (as amended). This policy sets out how Alys & Jess School Photography collects, stores, uses, discloses and otherwise handles your personal information. This policy may be updated from time to time.

What personal information does Alys & Jess School Photography collect and why?

Personal information is information or an opinion about an identified, or reasonably identifiable, individual. During the provision of its services and/or products, Alys & Jess School Photography may collect your personal information.

Generally, the kinds of personal information Alys & Jess School Photography collects are:

contact and identification information such as your name, address, telephone/mobile numbers and email address;
credit card and other banking information for the purpose of facilitating payment to Alys & Jess School Photography for services and/or products provided;
images of you contained in photographic materials; and
other information such as information about your hobbies or interests to personalise your photography session

In some circumstances Alys & Jess School Photography may also hold other personal information provided by you.

How does Alys & Jess School Photography collect personal information?

Generally, Alys & Jess School Photography collects your personal information directly from you, through the completion of a manual or online form, such as a registration form on Alys & Jess School Photography’ website; an interaction or exchange in person, such as through a face-to-face meeting, or by way of telephone, facsimile, email, post or through the use of the Alys & Jess School Photography website; and/or when you enter an Alys & Jess School Photography competition.

There may be occasions when Alys & Jess School Photography collects your personal information from other sources such as from third parties with which Alys & Jess School Photography does business; an information services provider; a publicly maintained record or other publicly available sources of information including social media and similar websites.

Generally, Alys & Jess School Photography will only collect your personal information from sources other than you if it is unreasonable or impracticable to collect your personal information from you.

Why does Alys & Jess School Photography need your personal information?

Alys & Jess School Photography collects, holds, uses and discloses your personal information where it is reasonably necessary for the purposes of:

providing to you personalised photography services and photography products, including processing your orders or applications and dealing with requests, enquiries or complaints and other customer care related activities;
issuing to you your Alys & Jess School Photography Gift/Card/Voucher;
accounting, billing and other internal administrative and business management purposes; and
carrying out market and product analysis.

Alys & Jess School Photography may also use your personal information, including your image, quotes or other information for inclusion with our marketing materials, where you have consented to such use.

Also, Alys & Jess School Photography may use your personal information for purposes related to the above purposes and for which you would reasonably expect Alys & Jess School Photography to do so in the circumstances, or where you have consented or the use is otherwise in accordance with law.

Where personal information is used or disclosed, Alys & Jess School Photography takes steps reasonable in the circumstances to ensure it is relevant to the purpose for which it is to be used or disclosed. You are under no obligation to provide your personal information to Alys & Jess School Photography. However, without certain information from you, Alys & Jess School Photography may not be able to provide its services and/or products to you.

Direct marketing

Alys & Jess School Photography may use and disclose your personal information in order to inform you of services and/or products that may be of interest to you from Alys & Jess School Photography or selected third parties. In the event you do not wish to receive such communications, you can opt-out by contacting Alys & Jess School Photography via the website https://schoolimagery.com.au/ or through any opt-out mechanism contained in a marketing communication to you.

To whom does Alys & Jess School Photography disclose your personal information?

Alys & Jess School Photography discloses your personal information for the purpose for which Alys & Jess School Photography collects it, as set out above. This may include disclosing your personal information to:

third parties engaged to perform administrative or other services on behalf of Alys & Jess School Photography;
people or entities considering acquiring an interest in Alys & Jess School Photography’ enterprise or assets or otherwise working with Alys & Jess School Photography to facilitate the provision of its services and/or products; and
Alys & Jess School Photography's professional advisors, contractors, consultants, finance providers and related bodies corporate.

Disclosures to third parties are on a confidential basis or otherwise in accordance with law. Alys & Jess School Photography may also disclose your personal information with your consent or if disclosure is required or authorised by law.

Security of your Personal Information

Alys & Jess School Photography takes steps reasonable in the circumstances to ensure that the personal information it holds is protected from misuse, interference and loss and from unauthorised access, modification or disclosure. Alys & Jess School Photography holds personal information in both hard copy and electronic forms in secure databases on secure premises, accessible only by authorised staff.

Alys & Jess School Photography will destroy or de-identify personal information in circumstances where it is no longer required, unless Alys & Jess School Photography is otherwise required or authorised by law to retain the information.

Changes To This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

How to access and correct your personal information

Alys & Jess School Photography takes steps reasonable in the circumstances to ensure personal information it holds is accurate, up-to-date, complete, relevant and not misleading. Under the Privacy Act, you have a right to access and seek correction of your personal information that is collected and held by Alys & Jess School Photography. If at any time you would like to access or correct the personal information that Alys & Jess School Photography holds about you, or you would like more information on Alys & Jess School Photography’s approach to privacy, please contact Alys & Jess School Photography via the website https://schoolimagery.com.au/

Alys & Jess School Photography will grant access to your personal information to the extent required or authorised by the Privacy Act or other law and take steps reasonable in the circumstances to correct personal information where necessary and appropriate.

To obtain access to your personal information:

you will have to provide proof of identity to ensure that personal information is provided only to the correct individuals and that the privacy of others is protected;
Alys & Jess School Photography requests that you be reasonably specific about the information you require; and
Alys & Jess School Photography may charge you a reasonable administration fee, which reflects the cost to Alys & Jess School Photography, for providing access in accordance with your request.

Privacy complaints

Please direct all privacy complaints to Alys & Jess School Photography via the website https://schoolimagery.com.au/.

At all times, privacy complaints:

will be treated seriously;
will be dealt with promptly;
will be dealt with in a confidential manner; and
will not affect your existing obligations or affect the commercial arrangements between you and Alys & Jess School Photography.

In the event that you are dissatisfied with the outcome of your complaint, you may refer the complaint to the Office of the Australian Information Commissioner.

What personal information does Alys & Jess School Photography collect and why?

Your personal information may be shared with third parties for the provision of financial services, if and to the extent that customers choose to use such services.